How will my order be delivered to me?
Answer :
Orders are shipped via USPS. Orders within 20 miles of Stockbridge, Georgia can be delivered upon completion of customization.
Orders are shipped via USPS. Orders within 20 miles of Stockbridge, Georgia can be delivered upon completion of customization.
What's the length of time needed to create the order from the time the order is placed?
Answer :
Orders are created by hand with love, so there's a bit of turnaround time required. Please allow 8 weeks for any products that require cross-stitching. For all other orders, please allow up to 4 weeks for customization. You won't regret it!
Orders are created by hand with love, so there's a bit of turnaround time required. Please allow 8 weeks for any products that require cross-stitching. For all other orders, please allow up to 4 weeks for customization. You won't regret it!
What is the shipping time once my order is complete??
Answer :
You will receive a tracking number once your order has been created. Your order should take anywhere for 2-7 business days to arrive depending on shipping method and location from Stockbridge, Georgia.
You will receive a tracking number once your order has been created. Your order should take anywhere for 2-7 business days to arrive depending on shipping method and location from Stockbridge, Georgia.
How do I check the status of my order?
Answer :
Log into your Accounts page and check under Order History. All past and current orders will be detailed here, including the status of your order. If in doubt, email us at danbertinefavors59@gmail.com and we will be more than happy to help.
Log into your Accounts page and check under Order History. All past and current orders will be detailed here, including the status of your order. If in doubt, email us at danbertinefavors59@gmail.com and we will be more than happy to help.
Can I cancel my order?
Answer :
Once orders are placed, they cannot be cancelled. Need to change an order, please email us at danbertinefavors59@gmail.com within 2 business days of placing your order.
Once orders are placed, they cannot be cancelled. Need to change an order, please email us at danbertinefavors59@gmail.com within 2 business days of placing your order.
Can I customize my order?
Answer :
If you would like a customization, please email us at danbertinefavors59@gmail.com. A fee up to $50 will be assessed for any customizations.
If you would like a customization, please email us at danbertinefavors59@gmail.com. A fee up to $50 will be assessed for any customizations.
Is there a minimum per piece order quantity??
Answer :
Please check the product details for information on minimum order quantities (MOQs).
Please check the product details for information on minimum order quantities (MOQs).